1. Warranty Coverage

1.1 Hardware Defects This warranty covers any defects in materials or workmanship under normal use during the warranty period. During the warranty period, ZHEEVO will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

1.2 Labor The cost of labor required to repair or replace defective hardware components is covered under this warranty.

2. Exclusions

2.1 Accidental Damage This warranty does not cover damage resulting from accidents, misuse, abuse, or negligence, including but not limited to:

• Drops
• Spills
• Power surges

2.2 Normal Wear and Tear Normal wear and tear, cosmetic damage, and consumable parts (e.g., batteries, cables) are not covered under this warranty.

2.3 Unauthorized Modifications Damage caused by unauthorized modifications, repairs, or alterations made to the product will void this warranty.

2.4 Software Issues This warranty does not cover software issues, including but not limited to operating system corruption, software bugs, or third-party software incompatibilities.

3. Service Options

3.1 On-Site Service [If applicable] On-site repair services may be available for certain products. Please contact customer support for eligibility.

3.2 Mail-In Service In the event of a defect, the product may need to be shipped to an authorized service center. The customer is responsible for shipping costs to the service center. ZHEEVO will cover the return shipping costs.

3.3 Authorized Service Providers Repairs must be performed by authorized service providers to maintain warranty coverage. Unauthorized repairs will void the warranty.

4. How to Obtain Warranty Service

4.1 Proof of Purchase To obtain warranty service, the original proof of purchase (sales receipt) showing the date of purchase and product details must be provided.

4.2 Product Registration [If applicable] Register your product online at Website to activate your warranty.

4.3 Contact Customer Support For warranty service, please contact ZHEEVO customer support at support@zheevo.com or visit www.zheevo.com. Be prepared to provide the product’s serial number, a description of the problem, and proof of purchase.

4.4 Warranty Claim Process

• Contact customer support for troubleshooting steps.
• If the issue cannot be resolved, customer support will provide instructions for shipping the product to a service center or arranging for on-site service.
• ZHEEVO will, at its discretion, repair or replace the defective product or parts.

5. Limitations and Disclaimers

5.1 Limitation of Liability To the maximum extent permitted by law, ZHEEVO shall not be liable for any incidental or consequential damages, including but not limited to loss of data, loss of revenue, or loss of profit, arising out of or related to the use or inability to use the product.

5.2 Exclusive Warranty This warranty is the exclusive warranty provided by ZHEEVO and supersedes any prior, contrary, or additional representations, whether oral or written.

Additional Information

Extended Warranty Options Extended warranty plans are available for purchase. For more information, visit www.zheevo.com or contact customer support.

Technical Support For technical support beyond the warranty period, please visit our support page at www.zheevo.com or contact us at support@zheevo.com.

Customer Acknowledgment

I acknowledge that I have read and understand the terms and conditions of the manufacturer’s warranty provided by ZHEEVO.